A Reengineering Process Framework

This paper describes a unifying structure for the full spectrum of activities that constitute a reengineering project. Part of the framework's "value added" is its usefulness as a reference model for planning a reengineering project and for identifying, describing, understanding, assessing, or evaluating the technical, managerial, and project-related factors that characterize reengineering efforts. The framework can serve as a tool for planning, implementing, and assessing reengineering projects. It also provides a context for establishing common terminology and nomenclature to describe reengineering activities, a basis for more detailed investigations of specific activities within the reengineering process, and as a mechanism for reporting and presenting reengineering "lessons learned."